In 1853, George Crum was told by a dissatisfied customer that his French fries were “too thick and soggy” and “not salty enough.” Being the head chef at Moon’s Lake House resort in Saratoga Springs, Crum had too much pride to ignore this type of criticism. He responded by slicing a potato as thinly as possible, frying the slices until they were crispy brown, and dousing them with copious amounts of salt. To Crum’s complete surprise, the customer LOVED his creation! The “Saratoga chips,” as they were called, remained a local favorite until a salesman named Henry Lay (sound familiar?) spread potato chips throughout the southeastern United States.